Serve, Support, Simplify

Serve, Support, Simplify – The President’s Commission on Care for America’s Returning Wounded Warriors / July 2007

The President’s Commission Report emphasized the following points. Making the significant improvements the Commission recommendation requires a sense of urgency and strong leadership. The tendency to make systems too complex and rule-bound must be countered by a new perspective, grounded in an understanding of the importance of patient-centeredness.